Return Policy

We hope you love all your purchases from Pretty Pop Boutique. However, we understand if you may need to return a purchase. Please do so within 14 days of your order date. After that deadline your item will not be eligible to return. 

The customer is responsible to contact us by email to have a return label sent to them. If this is not done within the deadline the return is not eligible. If it is within the deadline the customer will receive store credit.

If you want to ship your item back for a full refund please ship the item/s to Pretty Pop Boutique 5607 Kingston Pike Knoxville, TN 37919

Once we receive your return please allow 5-7 business days for us to process your return. 

Items purchased during a sale or with a discount are FINAL SALE. 

Items must be in perfect condition to be accepted for return. No makeup, deodorant stains, perfume, dog hair, or cigarette smell or stains of any kind. 

Please wrap your item neatly in paper to protect the item. 

Damaged items MUST be reported 2 days after you received your order. Please email and forward photos of any damage.